Accessibility statement
Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up.
This declaration of accessibility applies to site https://www.societegenerale.de/
COMPLIANCE STATUS
The Société Générale Germany site is partially compliant with WCAG 2.1 Double-A (AA) level due to the non-conformities and deviations listed below.
TEST RESULTS
The compliance audit carried out by Ipedis reveals that the compliance rate is 82.35 %:
- 28 compliant criteria
- 6 non-compliant criteria
- 16 non-applicable criteria
NON-ACCESSIBLE CONTENT
The contents listed below are not accessible for the following reasons.
Not compliant
Several elements of non-compliance are described in this document, some of which are recurrent on several pages:
- Some links can be navigated through the keyboard but remain visually undetectable.
- Some texts become unreadable when zoomed in to 200%.
- Some texts are not readable when spacing properties are redefined.
- Some page titles are not relevant.
- The labeling of some links does not clarify their destination.
- The frame on the 'Location' page lacks a title.
- Some PDF documents are not accessible.
Derogations for disproportionate burden
No derogation identified.
Content not subject to the obligation of accessibility
No derogation identified.
ESTABLISHMENT OF THIS DECLARATION OF ACCESSIBILITY
This statement was made on 14/09/2023 and updated on 16/02/2024.
Technologies used for the website development:
- HTML5
- CSS
- JavaScript
The tests of the web pages were performed with the following combinations of user agents and screen readers:
- NVDA avec Google Chrome
The following tools were used in the evaluation:
- Web Developer Toolbar
- WAVE
- WCAG – Constrast checker
- Accessible Color Picker
- Taba11y
- Axe DevTools – Web Accessibility Testing
- Assistant RGAA
- PDF Accessibility Checker (PAC) 2021
Pages of the site having been the subject of the verification of conformity:
- Homepage
- Contact
- Legal Information
- Sitemap
- Accesibility
- About Us
- Locations in Germany
- Companies
- News and updates
Feedback and contact information
Please help us to improve content accessibility by using this contact address list.de-comm-contact@sgcib.com to let us know of any problems you may experience or to request access to inaccessible information or documents. We will get back to you as soon as possible.
Enforcement procedure
This procedure shall be used in the following case.
You have notified the accessibility referent an accessibility defect that prevents you from accessing any of the content or services of Societe Generale in Germany and you have not been given a satisfying answer.
- By submitting a complaint to the Defender of Rights
(https://www.defenseurdesdroits.fr/en/contact) - Contact the representative of the Defender of Rights in your region
(https://www.defenseurdesdroits.fr/saisir/delegues) - Send a letter by mail (free of charge, do not put a stamp on it)
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07
Multiannual scheme and annual action plan
Société Générale is committed to making its websites and applications accessible, in accordance with the article 47 of the Act No 2005-102 of the 11 February 2005.
For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.
This accessibility statement applies to www.societegenerale.de.